The What Bar?

I received 5 calls in a row where either no one spoke or their phone had no reception. Based on this man's ability to deal with technology I can only imagine when we finally spoke, it was his 6th attempt to call the station.

Aaron: (Standard Greeting.)
Internet Troubles: Hi ummmm, yeah. You guys just played six songs in a row about 25 minutes ago and I'm wondering what the names of the songs were. The first one said something about...
A: Ok, you can find our playlists online. Just go to yes.com/(call letters of the station).
IT: Oh ok.
A: Yep.
IT: So I just go there?
A: Yes.
IT: All right thank you.

(click.)

A: (Standard Greeting.)
IT: Hi yeah. We were talking earlier, you guys played six songs in a row about 30 minutes ago and I'm wondering what the names.
A: Yes, you need to go online. To-
IT: Yes.
A: Uh, yeah to yes.com/(call letters of the station).
IT: Ok, I did that.
A: Ok so it'll show a TV screen and some icons, click on the icon that's for the past seven days, then it shoudl come up on today. If it doesn't click today and then there's a scroller on the right side of the screen. It's hard to tell but it's there.
IT: Ok. So...
A: There should be a TV-
IT: I see links to Yahoo, Google-
A: No above that. There should be an image of a TV. On the left side of the TV screen there's six icons. Click on the one that looks like a clock.
IT: Uh-huh... Ok, so I'm on my wife's page.
A: What?
IT: I'm on her My Way page.
A: Ok, you need to type the web address I gave you into the address bar.
IT: Is that gonna mess up my wife's page?
A: No.
IT: So just type it?
A: Yes.
IT: Ok... Alright I got "Top Google Results..." The first one-
A: Ok, I think you typed it into a search bar of some kind.
IT: Which one do I click on.
A: None of them. Do you see near the top where it says "http, colon, slash, slash?"
IT: Uh-huh.
A: Ok, click on it.
IT: What?
A: You need to type the address there. So click where it says all that.
IT: All right.
A: And delete it.
IT: DELETE IT?
A: Yes.
IT: Are you sure? Delete it?
A: Yeah. Don't worry it's fine.
IT: All right.
A: Now type in yes.com/(call letters of the station).
IT: Y-E-S-DOT-C-O-M-SLASH-(NAME OF STATION)
A: No, yes.com/(call letters).
IT: Oh. Wait. Ok. Wait. (CALL LETTER)-(CALL LETTER)-(CALL LETTER)-(CALL LETTER).
A: See the TV screen?
IT: No. It says Bing. Bing Results are...
A: Ok that's not right either. I think you searched again. What browser are you using?
IT: What?
A: What are you using to get on the internet? Is it Internet Explorer?
IT: I don't know.
A: Ok, do you see an area at the top where it says "Address?"
IT: No.
A: No?
IT: No.
A: ...
IT: I don't know what you're tlaking about. Maybe I need to get my wife to help me out?
A: Maybe that's the best idea.
IT: Yeah, cause I don't really know what I'm doing.
A: Yeah, I would say ask you wife.

Dropped two calls helping this internet-illiterate.